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Privacy Policy

Privacy Policy for Setu TV

Effective Date: June 20, 2026
Last Updated: June 20, 2026

Setu TV (“Setu TV,” “we,” “our,” or “us”), operated by Communic Broadcasting Private Limited, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use setutv.com, our mobile applications, and related services (collectively, the “Service”).

By accessing or using Setu TV, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Introduction

Setu TV is a devotional OTT platform offering spiritual, religious, and devotional content including live streams, videos, audio, premium content, subscriptions, donations, and related digital services.

This Privacy Policy describes how your information is collected, used, and safeguarded while using our platform.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number (if applicable)

  • Account login credentials

  • Payment details

  • Information submitted through forms, support requests, or feedback

Usage Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited

  • Content viewed

  • Watch history and streaming activity

  • Login timestamps

  • Referral source

Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

  • Improve platform functionality

  • Remember preferences

  • Analyze user engagement

  • Enhance streaming performance

You may control cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information for the following purposes:

Providing Our Services

To deliver devotional content, manage user accounts, and ensure smooth streaming.

Improving User Experience

To understand how users interact with our platform and improve content recommendations, usability, and performance.

Communications

To send:

  • Service announcements

  • Platform updates

  • Technical notifications

  • Promotional messages (optional)

You may opt out of promotional communications at any time.

Payments and Transactions

We use your information to:

  • Process subscriptions

  • Manage billing

  • Process donations

  • Prevent fraudulent transactions

  • Maintain payment records

Security and Fraud Prevention

To detect unauthorized access, abuse, fraud, or security threats.

4. Sharing of Information

We respect your privacy and do not sell your personal information.

We may share information only in the following cases:

Service Providers

We may share data with trusted third-party vendors such as:

  • Cloud hosting providers

  • Analytics providers

  • Payment gateways

  • Customer support tools

These providers may access information only to perform services on our behalf.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request.

Business Transfers

In case of merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.

5. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your account or data

  • Restrict certain processing activities

  • Opt out of marketing communications

  • Request data portability where applicable

To exercise these rights, contact us using the details below.

6. Data Security

We use reasonable technical, administrative, and organizational measures to protect your personal data, including:

  • Secure servers

  • Encryption where appropriate

  • Access controls

  • Security monitoring

While we strive to protect your data, no online system is completely secure. We cannot guarantee absolute security.

7. Children’s Privacy

Setu TV is intended for general audiences and family viewing. We do not knowingly collect personal information from children without parental consent where required by applicable law.

If you believe a child has provided us with personal data without authorization, please contact us immediately.

8. Third-Party Services and Links

Our platform may contain links to third-party websites, payment services, social media pages, or embedded content. We are not responsible for the privacy practices of third-party services.

We encourage users to review third-party privacy policies before interacting with such services.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in services

  • Legal requirements

  • Operational improvements

We will post updates on this page and revise the “Last Updated” date accordingly.

Continued use of Setu TV after updates constitutes acceptance of the revised policy.

11. Data Deletion Requests

You may request deletion of your personal data by contacting us from your registered email address.

Please include:

  • Your full name

  • Registered email address

  • Subject line: Data Deletion Request

We will verify your request and process it in accordance with applicable laws.

Certain data may be retained where legally required.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Communic Broadcasting Private Limited
Website: setutv.com
Email: [email protected]

We will make reasonable efforts to respond promptly.

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